about 4 years ago - EA_Cade - Direct link
Hi @LuluLouie,

Please follow these steps http://bit.ly/ContactAccountDisputes to have this investigated. If you've already raised a case to the Terms of Service team on this issue and they've declined to overturn the sanction there is nothing further that can be done, the Terms of Service team have the final say on these matters.

We cannot assist with a banned account in any way over AHQ. -EA Cade