2 days ago - EA_Mako - Direct link

Hey @simpledynamics,

 

If you're having any trouble with a code you've redeemed, it would be best to get in touch with the support team to see what other options they have to help out here. We are not able to discuss account details or make any changes here via the forums.

 

Depending on where the code was purchased, they made need these verification screenshots to look into this further. I'd have those on hand if possible when creating a case with these steps so they can check into this with you, thanks!  

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