over 2 years ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team in relation to any ban @Murkworm.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

  Darko.png
over 2 years ago - EA_Darko - Direct link

Hey @Murkworm our TOS team will share all the info they can in relation to a ban.


You will receive an email from them when the ban is placed with as much info as possible.

 

Darko 

Darko.png
over 2 years ago - EA_Darko - Direct link

Hey @Murkworm if you have opened multiple cases then our team will respond to each one closing them off.


Darko 

Darko.png
over 2 years ago - EA_Darko - Direct link

I'm going to lock this thread as there is nothing more that we can do to assist with TOS issues on AHQ.


Darko 

Darko.png