7 months ago - EA_Illium - Direct link

Hi @MissssRooty  For missing purchases, in-game content, and account issues you will want to speak with our support as we are unable to assist with these on Answers HQ. For purchases make sure to share your Purchase Information, so they can look into this further.  

  

EA Help on Twitter  

https://twitter.com/EAHelp  

  

Live-Support  

https://help.ea.com/en/contact-us/  

  

For missing progress to confirm are you still seeing your entire account progress reset?

 

Thanks!  

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7 months ago - EA_Illium - Direct link
@MissssRooty We would need to speak with our support to look at this further, are you unable to create a case on help.ea.com or what happens? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.