about 3 years ago - EA_Illium - Direct link

Hi @bigmilkheads 

 

We would be unable to assist with account-related issues on Answers HQ, I would recommend looking for any information that may be tied to your EA Account and reaching out to an advisor for them to look into this further. 

 

Once you make a case it will show you the currently available methods to speak to someone (either chat, phone, or email). These options may change based on different factors. 

 

Thanks!

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.