over 1 year ago - EA_Lanna - Direct link

Hi @SRW_VaLDi

 

We wouldn't have that insight into your account ban. If you feel like there's been some mistake with the application of that ban and that you've never broken the rules, I'd suggest popping in an appeal to the Terms of Service team. They handle any bans or suspensions and can take a look into this for you. 

 

 Fill out the webform to send in an appeal to that team. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds