Linking new account to existing Xbox live account

Hey @KKXIXXI,

 

If you no longer have access to the email associated with your EA account, our support team can help verify and update that information as needed.

 

Without access to the account, you would not be able to unlink the Xbox profile to link it to a different EA account.

 

Additionally, your progress is stored on the EA account, not individual platforms like Xbox. That would mean if you were to unlink the Xbox account and get that linked to a different EA account, you would lose all your progress in Apex.

 

Instead, it's typically better to just update the login information if this was linked to an email you can't access. 

 

If you create a new case here and select Game Support > The EA app > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further.