almost 2 years
ago -
EA_Aljo
-
Direct link
Hi there, @CoolDudeNike1
Thanks for reaching out to us. Try going in to your Xbox settings > Devices & connections > Accessories. Check if your controllers firmware is up to date. If that doesn't help, try deleting the personal saved data for Apex. Follow these steps to do this -
- Press the Guide button and then highlight the Ap[ex Legends tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens.