about 3 years ago - EA_Illium - Direct link
@kazegui do you have a video of this happening I can share with the team? Illium.png

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about 3 years ago - EA_Illium - Direct link
@kazegui Wanted to confirm if you were still seeing this happen? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
about 3 years ago - EA_Illium - Direct link

@kazegui 

 

Thanks for letting us know about this, If this issue returns or you run into any more issues please make a new post and we will provide any available information.  

 

If you are wanting to speak to a live support agent, you can reach out to one with the information below.  

 

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
  • Twitter - Select the message icon to get assistance    
  • Facebook - You can select the 'send message' option on the accounts home page 
Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.