over 3 years ago - EA_Kent - Direct link

Hey @murdafox1985


Can we try running through some other steps to see if we can help with this? 

 

A good place to start would be with the basic connection steps from the EA Help website. If it keeps happening after that check out the Xbox-specific steps as well. Let me know if you're still seeing any freezing issues after that. 

 

Thanks!

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hi @jeffry_jam

 

Are you also playing on Xbox? Have you tried the steps I linked above to see if that helps? 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@2Peaceonyou2 

 

Have you been seeing any of the in-game performance icons popping up around the time this is happening? 

Kent.png





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