about 2 years ago - EA_Illium - Direct link

Hi @zoubedou I would recommend checking out to following links to get more information on account actions and to reach out to our TOS team. 

 

 

  Thanks!

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
about 2 years ago - EA_Illium - Direct link
@ZkZoub To confirm if your account is not currently actioned, then our TOS team will be unable to offer assistance in trying to avoid a potential BAN that may have yet to have happened.

If you receive notification from our TOS team, that they have found your account to be in violation then you would want to reach out to them. Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.