over 3 years ago - EA_Kent - Direct link

Hi @Pezolution

 

Have you been getting any error messages when the game crashes? If so, what is the full error that you're seeing? 

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over 3 years ago - EA_Kent - Direct link

@YasperBasper 

 

Thank you! I appreciate that. 

 

Can you check something for me when you have the chance? I'm curious if the Apex Legends data might be corrupted. You can find more information on how to check this at the Nintendo Support website. Let me know if you're still seeing any crashes after that. Thanks!

 


 

@AJH314Stl 

 

That error code is the general error for an app crashing on PS4, so I'm afraid it doesn't give us much context on what might be causing the crashes. If reinstalling the game hasn't helped, can you also try rebuilding the database on your PS4 to see if that makes a difference? 

 

To rebuild the database start up your PS4 in Safe Mode, then choose the Rebuild Database option from the menu. Let me know if that helps once you've had the chance to give it a try. Thank you!

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