over 2 years ago - EA_Illium - Direct link
@Kappawftea To check do you get an error message with the crash? Can you first check if you have any anti-virus or other security software that may be interfering? Illium.png

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over 2 years ago - EA_Illium - Direct link

Hi @Kappawftea Can you try adding Apex and Origin/EAC to any whitelist Avast has, as well as check for any OS and drivers updates then check if this continues? 

Illium.png

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over 2 years ago - EA_Illium - Direct link

Hi @Kappawftea To check have you tried putting your device in a Clean Boot and running only Origin (or steam) and Apex then checking if this continues? If so would it be possible to get a DxDiag after a crash?

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.