about 3 years ago - EA_Aljo - Direct link

Hi there, @Dicals12.

 

I'll try to help find out why this is happening. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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about 3 years ago - EA_Aljo - Direct link

@Dicals12 

 

Great! If you have any other issues, please reach out to us again. Good luck!

Aljo.png