almost 2 years ago - EA_Lanna - Direct link

Hi @Thot_killer90

 

I'm sorry, we won't know why you were banned or be able to overturn it from the forums. Could you check the in-game message and email?

 

  • In-game message: For a specific game ban, like with Apex, there will be a message that crops up when you try to log into the game. 
  • Emails from 'noreply@ea.com': Terms of Service will notify you through email when a ban or suspensions been added with some context as to why a ban was added.

If there's no in-game message or email, but your positive there's been a ban and think it was added by mistake/the rules weren't broken, then our Terms of Service team can take a look for you. Please fill out the webform to send in an appeal to that team.

 

- EA_Lanna

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