over 3 years ago - EA_Illium - Direct link
@BrothaBrown Can you try going through the steps below and seeing if the game continues to freeze?

Persistent Storage
1. Go to settings > Select Device & Connections > Then Blue-Ray
2. Select Persistent Storage > Clear Persistent Storage

Alternate Mac:
1. Go to settings > Select General  > Then Network settings
2. Go to advanced settings > Alternate Mac address > Select clear
3. Select restart Illium.png

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over 3 years ago - EA_Illium - Direct link
@BrothaBrown We are not able to grant RP to an account, we can go through troubleshooting to help with freezing and report issues to our team as they arise. Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.





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