about 4 years ago - EA_Kent - Direct link

@Tonyy611 wrote:
@EA_Kent Found the solution. Solution #1 on this Youtube vid.
https://www.youtube.com/watch?v=3j6bBeg00vg

Thanks for following up!

 

So changing your DNS settings in Windows helped with this? 

 

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

Hi @sidd8144_YT

 

There are some other things we can try which might help with the issues you've been seeing. A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still running into the same issues afterward check out the PlayStation-specific steps as well. 

 

Let me know how that goes when you can. Thanks!

 

 

/Kent

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about 3 years ago - EA_Kent - Direct link

Hi @tronlegacy001

 

What is that error message you've been seeing? Can you share the full error here? 

 

 

/Kent

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about 3 years ago - EA_Kent - Direct link

@tronlegacy001 

 

Hmm, that's pretty strange. Have you tried repairing the game to see if that makes any difference at all? If you're using Origin you can right-click on Apex Legends in your Library and choose the Repair option when the menu pops up. 

 

If you're using Steam try verifying the integrity of the game files to see if that helps. For more information on how to verify the file integrity check out the Steam Support website. Let me know how that goes once you're able to give it a try. Thanks!

 

 

/Kent

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