[2020] Input reading issues

Hi @ivhen2. 

When you have a chance could you grab a DxDiag and share it here so we can take a look? For more info on how to pull one up check out the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

Got it, thanks!

Looking at the diagnostics in the DxDiag the only thing that really jumped out was a fault with microsoft.windows.immersivecontrolpanel. I'm wondering if this might be related somehow if Windows settings are getting corrupted or damaged. 

When you've got a chance could you try running the Windows System File Checker to see if that helps at all? If there is a corrupted system file that might be related that could help with this. You can find more details on how to run it over at the Microsoft Support website . 

Let me know how that goes when you have a chance.

/Kent

@ivhen2 

Thanks for following up!

I'm glad to hear it's been working better for you now. Hopefully it doesn't start happening again, but if it does feel free to give us a shout here. 

/Kent