over 3 years ago - EA_Aljo - Direct link

Hi there, @willykid6969.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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over 3 years ago - EA_David - Direct link

Can I check if folks are still encountering this?

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over 3 years ago - EA_Aljo - Direct link

@princeston150 @SlyGrinch 

 

If you're using custom controls, try setting them to default. That should help with this issue. Thanks!

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