over 4 years ago - EA_Kent - Direct link

Hey @11199714flip

 

Are you still running into this same issue when you try to play? If so, have you had a chance to try power cycling your Xbox to see if that helps? 

 

Let me know if you still need some help after that. 

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

Hi @Imakamiikaze_,

 

What happens if you try setting a different DNS on your Xbox? That can sometimes help with issues like this. To update your DNS follow the steps below: 

1. Go to your Xbox Settings, then select Network

2. Choose Advanced Options and then go to DNS Settings

3. Select Manual, and you should see fields to set the DNS. 

4. Enter 8.8.8.8 as the Primary and 8.8.4.4 as the Secondary. This is the public Google DNS, but if there's a different public DNS you would rather use instead that's OK as well. 

 

Let me know how that goes when you've had the chance to try it out. Thanks!

 

 

/Kent

Kent.png





Recent Apex Legends Posts

about 4 hours ago - EA_QueenBee
about 5 hours ago - EA_QueenBee
about 23 hours ago - EA_Mako