over 2 years ago - EA_Illium - Direct link

Hey @Octopushy Can we try the following steps, and see if this continues?

 

 

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
over 2 years ago - EA_Illium - Direct link

Hi @Octopushy Thanks for trying those steps, to check have you reached out to our support to check for any issues with the account?

 

EA Help on Twitter 

https://twitter.com/EAHelp 

 

Live-Support (Phone, Chat, Email) 

https://help.ea.com/en/contact-us/ 

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.