about 2 years ago - EA_Illium - Direct link
@Temememe06 Thanks for letting us know about what you are seeing with Apex, to check which platform are you on? we can try to go through a few steps and see if we notice any change. Illium.png

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about 2 years ago - EA_Illium - Direct link

Hey @Temememe06 Can you check out the following steps if you have not so far?

 

  • Connection and Advance Connection Guides 
  • Check any AV or Firewall that might interfere/control network traffic
  • Check your Modem/router settings for anything that may block/interfere with network traffic
  • Switch from Wi-Fi to ethernet, or if unable move closer to your router. 
  • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Run the System File Checker tool then Check for Windows and GPU updates  
  • Put your device in a Clean Boot then launch the game

Thanks!

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.