almost 3 years
ago -
EA_Illium
-
Direct link
Hey @BlazinKiana Respawn is aware of a few different issues currently with Apex. I would recommend following along on their twitter for issues to be resolved. After if your having issues with the game freezing try the following:
Clear Cache:
-
Open System Settings on the HOME Menu
2. Then select System ⇒ Formatting Options ⇒ Clear Cache.
3. Select the user you'd like to clear the cache for, then follow the on-screen instructions.
Data Corruption:
- Open the System Settings from the Home menu
- Go to Manage Software and select Apex Legends
- Choose Check for Corrupt Data
- Choose Redownload if it finds any corrupt data
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