Hi there, @SpankyDolphin
Is this happening in every match? Also, something else you can try is clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
If clearing the alternate MAC address is not working, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Did you try all the suggestions here? Also, when are you disconnecting? Is it mid-match or are you unable to connect at all?
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