8 months ago - EA_Aljo - Direct link

Hi there, @Reinertzen 

 

Try these steps to contact an advisor:

 

  1. Go to https://help.ea.com/en/help-home/
  2. Type EA Account into the search field
  3. Select the EA Account tile
  4. Click on See more topics
  5. Click on 'I need to update my EA account information'
  6. Click on the option for chat

Let me know if that helps or not. Thanks!

Aljo.png
6 months ago - EA_Aljo - Direct link

@eduardoveloso wrote:

I got the same problem, Still trying to use the chat but has a terrible prompt and it's impossible to understand a reply. My PSN account has the following mail linked: 2c*****@disabled.ea.com neve saw it


Why is it impossible to understand the replies? 

 

You'll need to contact an advisor to get help with account related issues.

Aljo.png