about 1 month ago - EA_Kent - Direct link

Hi @MightyMuenster


The Terms of Service team reviews appeals like this on a case-by-case basis. The length of an investigation can vary depending on the number of cases they're working through. The TOS team will get back to you via email as soon as they can, so please keep an eye on your email for a response. 




13 days ago - EA_Kent - Direct link

Hey folks,


I know it's frustrating when all you can do is wait, but the TOS team is working on getting through appeals as soon as they can. We don't have a way of expediting an appeal, and unfortunately there isn't any way for us to see how long the investigations may take. 


The team will get back to you as soon as possible. Please watch for the TOS team's reply in your email. 





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