[2022] Unlinking banned account

Hey @Awosex

Sorry to say but our team would not be able to assist you in getting around a ban by removing your linked account.

Hi @NewWorld998, 

 

The information has already been shared by @EA_FieryHelios and @OldTreeCreeper, but allow me to share it in another way:  

 

1. Unlinking: There is no way to unlink accounts from an EA account that has an active ban
2. Appeal a Ban: The way to appeal a ban if - and only if - you believe no rules were broken/it was mistakenly added, is to appeal it with ToS via the webform. Check out this thread for more on that: EA Bans and Suspensions - How they work and how to get in contact with us. 

Hopefully, that helps clear up any confusion. 

 

- EA_Lanna

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Hi @Awosex, 

 

The EA support team can't help with unlinking accounts connected to an EA account that has a ban in place. Account is locked from any account changes being made while a bans active.

 

I'd recommend the following: 

• For the EA Account Ban: If the rules weren't broken, please hit up the Terms of Service team. Follow the advise in this thread for help doing that: EA Bans and Suspensions - How they work and how to get in contact with us. 
• For the Amazon Prime Subscription: If the ban isn't getting overturned, you can end your Amazon Prime Membership so you are no longer charged for a subscription tethered to a banned EA account. The Amazon support should be able to assist you in cancelling the subscription if you'd run into issues following the steps in that article. 

- EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds