about 1 year ago - EA_Mako - Direct link

Hey @ttdhjfb,

 

We are unable to discuss the specifics of your account actions on the forums, or make any changes to your account itself.

 

If you believe your account was actioned incorrectly, you'll need to appeal this with the Terms of Service team using the steps linked below.

 

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

The ToS team will reach out via email once their investigation is complete, so please keep an eye out for that to arrive.

Mako.png





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