Original Post — Direct link
almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by TopOrganization

Exactly, good luck getting a game in the middle eastern servers if you are grinding for ranked. And even if u do there are so little players ull be getting masters and preds in plat and hold lobbies

We will accommodate of course. No point of sticking you on a server with no chance of getting a game.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by LePouletPourpre

Can you region lock the Canadians, so they stay in Canada?

All they do is brag about free healthcare and Justin Bieber.

We get sometimes asked for datacenter in Canada which is funny because most of the time, internet traffic will go from Canada to the States, then back to Canada. Geography is not always a good factor for performances.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by tentafill

No point of sticking you on a server with no chance of getting a game.

Except to protect other people trying to play in their own region from your netcode's tendency to teleport players around.. maybe that's not caused by the same people but it's probably what a lot of people are thinking of here

We actively working on this. It is what the "Including work to improve the netcode when you fight a player with a bad connection to the server" means from the tweet.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Obbyvion

HongKong/TW Servers are filled to the brim with cheaters. and the fact that we aren’t japanese enough to be able to contact anyone or report due to language barrier and accessibility

I pulled through D2-Master last split by switching to NA servers and playing with NA lfgs, 2000x less cheaters. Any suggestions on how to solve HK/TW servers?

We are constantly fighting cheaters and we know Asia as a whole is more infected than other regions. We listen and ban cheaters from all communities, TW and HK included.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Ok_Lack_6

"We also recently tested a soft region lock for Masters and Predators". This screws me a lot, since I'm a SA master. Queues are long and also includes platinum players. I have to use VPN to play in NA and adds an extra 20 ping (150 normal, 170 with vpn and sometimes with packet loss). Did the region lock was disabled for this split?

yes it was an experiment

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Training-Error-5462

Guess it’s time to uninstall apex too. Every game that has chosen to region lock servers literally makes it impossible for people in my area (middle of the Pacific Ocean/ Guam) to play them. No games will be found. Online games are slowly becoming extinct for us.

On which datacenter do you usually play? If it is either HK/TW or West US, why would it ruin your experience?

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Training-Error-5462

I usually use West data centers and so do most people I know. Our pings range between 150-170.

We get low pings to certain Asian data centers, but usually their servers are dead (on console) and can take half an hour to find a game, which isn’t ideal.

OCE servers, on the other hand, give us terrible ping even though they’re physically closer than US West servers. No idea why this is the case, but it has been for over a decade in multiple games.

Edit: I had to reread your question. The best servers for us are US West serves, both in terms of ping and population.

Thank you

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by TC45

can you please just make it a ping limitation, like i believe 300 is when it goes to shit right? i play on APAC and i have found a grand total of 4 ranked grinders that speak english after 3 years of playing this game my current ranked squad are both from NA and they’re the only active grinders i know, the rest of my friends are on EU servers and a region lock is genuinely gonna make me have no reason to play this game

Are you master or predator ?

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by JordanSunday

Hi I just wanted to add that playing Ranked or duos is almost impossible in Australian Servers due to long queue times during most of the day. I always queue on Oregan Servers to play ranked or duos . It lets me get into a match always instantly.

I think if Australians were region locked from NA servers , it would really ruin alot of Australians experience in trying to grind ranked. In Japan servers they don't speak english so it's hard win matches with no shared language of communication. The ping on Japan servers also for some reason can spike to 300 ping sometimes, so NA servers are more reliable for Australians.

If Australia is Reigon locked , I feel like the game will be so much more empty for alot of Australians as we can't grind ranked as much or play duos. I've made many American friends and had many memorable intense comms ranked matches while playing in America servers from Australia. If I don't have access to NA servers , I really don't think I could enjoy Apex to it's fullest potential. Communicating to win really makes the game so much more fun and I can't do that on Japan servers.

Please may I ask that you continue to allow Australians to play on NA servers.

Thank you for taking some time out to communicate with us even though it is so close to the holidays. I wish you happy holidays and all the best for the new year.

Thanks for your kind words. We are only speaking about Master / Pred.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by JordanSunday

I am sorry to make you read all that. I thought the reigon lock might be coming to every rank and all aspects of the game. I am relieved to hear it is just Master / Pred. Thank you for your response.

It is fair to ask. It is only a competitive adjustment for really people that cares a lot about those things. We are proud of our tech that allows you to play a bit anywhere you like and with your friends, it is a big part of Apex, we will never remove that from you.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Obbyvion

Is there like a discord or twitter account we can directly contact for this side of Asia? or is the JP server the only one?

Because you speak English the normal one can do.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Obbyvion

How am i supposed to find, or even know that there is anything for reporting cheaters? Conor/Hideouts on twitter doesn’t have anything linked or pinned on his twitter. Hell, how is the average joe going to know about “Hideouts” as the guy behind the hammer?

While we are at it, why is the whole reporting cheater thing so difficult? Does the in-game report function actually gets looked into? I’m sorry for sounding like i’m ranting but it’s not every day you get the chance to ask stuff from a rspn dev.

Is it possible to make something similar to Overwatch’s “report successful” message when you log in to make players feel heard?

Best is to report in the game of course. It is definitely looked at, and the preferred solution (easy, accessible to anyone).

Yeah we thought about the "report successful", it may happen some day but it is dev time and it is a limited resource. We have been focusing on fighting cheaters, I hope you feel the improvements.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by MortalKarter

sounds like a good change. nice that i'll still be able to play with EU friends on New York, and good that full NA teams can't farm Sao Pao anymore.

but WHAT I REALLY WANT u/ricklesauceur is a Chicago server PLEASE. i'm from Minneapolis and my lowest ping is St Louis, followed by 4 IOWA SERVERS. does Iowa really need that many servers?

(idk why STL is better than Iowa, except that some servers seem to just be higher quality. worth noting that hitreg feels best for me on New York at 100ms vs 40ms in STL and Iowa)

i really feel like there's enough players in just the stretch of Lake Michigan from Chicago to Milwaukee to justify some quality servers there, and then there's the surrounding areas too.

Depends where the datacenters are. We can take a look.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Spydude84

My biggest concern is trying to play with friends from other regions and trying to find a playable ping balance. I like to play JP with my oce friends and NY with my EU friends because I'm west coast NA.

Nothing wrong with that.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by shadydeath999

Any chance of getting Pred lobbies running again on Singapore/HK servers?

While I don't mind playing Tokyo all the time, there are cases where either me or my teammate has bad routing to JP servers and it will lead to one of us having 200+ ping or even high ping + packet loss which is worse.

Been experiencing bad server routing more often since Season 11 dropped and just higher ping on Tokyo in general. (I used to get 70-80ms but now get around 100-150.)

Routing is a major issue in general in Asia. Issues are more around as you described inconsistencies. Sometimes it is good, sometimes it is very bad. I often work with players to detect and pinpoint which node in the route is faulty to try to resolve those categories of problem faster. But it is a day to day problem that necessitate constant monitoring.

To answer your question directly, yes I think it would be possible with region lock.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by puffpuffpoof

Awesome. I know some in some other games when you have high packet loss it just stops you from moving. In Apex however, you have the players teleporting all over. Is that a solution you might be thinking of implementing?

I have some ideas :) Hard to explain without doing an expose. Maybe we will do a blogpost on the netcode in the future.