10 months ago - EA_Pulsar - Direct link

Hey @tophmoaxas 

If it's been over 24 hours since your purchase, I suggest attempting a basic troubleshooting step first.  

Try logging out and logging back in. If the problem persists, please follow this article on our website: 

  

 https://help.ea.com/en/help/apex-legends/apex-legends/apex-coins/ 

  

If the problem persists afterwards, you should contact live support team  

EA_PulsarAHQ

10 months ago - EA_Pulsar - Direct link

Depending on the store where you purchased the coins you also need to provide proof of purchase with your case. Please make sure to check the requirements and the examples here on our website. 

EA_PulsarAHQ