11 days ago - EA_Kent - Direct link

Hi @Tomino420


Would you mind if we try out some troubleshooting to see if we can help with the disconnections you've been seeing? 

 

When you have the chance I'd recommend starting out with the basic connection troubleshooting steps from the EA Help website. Let me know if you're still running into any of the same error messages after that. Thanks! 

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8 days ago - EA_Kent - Direct link

@Tomino420 

 

Thanks for following up! 

 

Some of the errors you've been seeing can point to connection issues, so I was just hoping to see if we could help improve things here. 

 

Can you let me know which platform you're playing on? 

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4 days ago - EA_Kent - Direct link

@Tomino420 


Gotcha, thanks!

 

Would you mind sharing a DxDiag when you have the chance? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

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