Apex coins went to wrong account due to a account linking issue

Hey @NotSwooosh,

 

I'm sorry for the confusion here, however this is not a situation we can assist with on the forums.

 

I do see in your earlier chats you had mentioned accidentally purchasing the packs on a secondary account, and were asking support to transfer the contents to your primary account instead.

 

Unfortunately, this is not possible. We cannot transfer your content from one account to another. This is not a bug, but simply not something we support.

 

Do feel free to leave feedback on any prior advisor chats from your case history page here. 

@NotSwooosh 

You're welcome to leave feedback on the advisors and previous conversations you had, but we cannot transfer skins or content from one account to another.

 

Contacting support again wouldn't change this or allow them to transfer the items. Unfortunately that's never been possible, so I'm not sure why that was mentioned as an option.

Hi @NotSwooosh,

I can understand you'd just want to get your favorite skins consolidated at least, but unfortunately we cannot transfer any content between separate accounts, sorry.