about 4 years ago - EA_Darko - Direct link

Hey @leeyongjunsgmy the best thing to do is to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

about 4 years ago - EA_Darko - Direct link

No worries @leeyongjunsgmy. The best thing to do is to see this as a learning experience and put a password on your system. It won't get you back into APEX Legends but it can stop the issue occurring again with another game.

 

Darko