almost 4 years ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team @ladystarkx.

 

If you have already created a case with the team then I would recommend waiting for them to respond. If you create multiple cases for the same issue then our team will close any duplicates cases. 

 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

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almost 4 years ago - EA_Darko - Direct link

Hey @Po1sonHe4rt, when posting on the English AHQ boards please ensure that you are posting in English.

 

Darko 

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almost 4 years ago - EA_Darko - Direct link

You will need to speak with our TOS team in relation to any ban on your account @VanillaCreamyIce.

 

Darko 

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over 3 years ago - EA_Darko - Direct link

Hey @ZdhuxXx, if there is a ban on your account then you will need to appeal it with our TOS team.

 

Darko 

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