Ban was meant to be overturned but appeals denied

Hey @MoolrieHTSriF135,

As we're unable to check the ban status on AHQ, I will need to ask you to contact the Terms of Service team again for further clarification on this one. I can see why you're confused based on the emails you received, so there's no harm in sending them a new dispute to get this looked at again. For further information on how to contact them, please see: Get information about your EA Account lock, ban, or suspension

I'm glad to hear you managed to sort this. Thanks for the update!