Hey @slowedsynergy there is nothing that we on AHQ can do to assist with a TOS sanction.
All we can recommend is to speak with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
If the case shows closed @slowedsynergy then it means our team reached out to you with the outcome of their investigation.
Are you opening the appeal on an email you have access to?
Darko
Hey @slowedsynergy you need to open the case on the account that was hacked, if our team can see any evidence of a compromise or email change they can rectify this.
Darko
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