[2022] Link account to switch

Hi @ParGenie2781703, 

I moved your thread over to the Apex Legends tech issues board. 

Have you tried resetting the password on the EA Account to see if that helps? I've seen some cases where that can do the trick with issues like this. 

You can find more info on how to reset the EA Account password at the EA Help website. Let me know if you're still having trouble linking the accounts after that.

Thanks! 

@ParGenie2781703, 

I see, thanks!

Do you know if the EA Account you're using has been connected with any other Switch accounts in the past? 

@ParGenie2781703 

Got it, thanks!

I'd like to try running through some connection troubleshooting to see if we can help get this fixed. When you've got the chance please try running through the basic and advanced connectivity steps from the EA Help website to see if that helps. 

Let me know if you're still running into the same error message afterward. Thanks! 

@ParGenie2781703 

Thank you for giving that a try. 

I think it would be best to reach out to the EA Help team so they can take a look at your account. They may be able to see if there's an issue that would be preventing you from logging in. 

For more info on how you can set up a case with the team check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer.