Hey @shortyblood.
When you've got a chance could you grab a DxDiag and send it to us here so we can take a look? You can find more details on how to pull one up over at the EA Help website.
Once you have the file please attach it to this thread. Thanks!
/Kent
Got it, thanks!
Were you getting one of the DXGI_ERROR_DEVICE_HUNG errors, or was this something different altogether?
/Kent
@shortyblood wrote:
Nope, always Device, just have another one
. Must have lost 600 point by now, with crashes
I see. I know that dealing with the DXGI errors has been pretty rough. That's something that the Apex Legends team has been working to get fixed alongside the folks at NVIDIA. It might end up requiring a new driver or an update to the game. Hopefully it's something that can be sorted out soon.
For more info on this check out the Season 4 update notes:
https://answers.ea.com/t5/News-Game-Updates/Season-4-Assimilation-Patch-Notes/m-p/8710020#M64
Thanks for bearing with us while this is under investigation.
/Kent
@shortyblood wrote:
Yeah, I figured, and already knew it was game side. And needed a fix from Apex legends. I will have patience.
But is there no way to cancel the delay and point loss, for these crashes...?
I'm afraid not. We don't have a way to remove the lock or adjust RP.
/Kent
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