over 1 year ago - EA_Lanna - Direct link

Hi @Not_EliteNuke

 

I've edited your post to remove the profanity. If it's inappropriate or led to an account action, probably best not to repeat it on the forums. Thanks!

 

Our Terms of Service team (ToS) can take a look if you fill out the webform to send in an appeal to them. Saying that, contacting the ToS team is only advisable if you believe the ban you received was added by mistake/no rules were broken. There is no purpose reaching out to the ToS team aside from that as they will not overturn bans if the rules were broken and creating appeals for legitimate bans adds more to the queue and causes the wait times to spike. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

over 1 year ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team in relation to any ban @ZXVRKr49RK 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png