about 1 year ago - EA_Pythia - Direct link

Hello @valmirademi,

 

unfortunately, at the current moment, there are no plans for the game to return. If this changes at any point, we will let the player base know.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
9 months ago - EA_Mako - Direct link

Hey @aSaZein,

 

I'm afraid we cannot review or change any account bans or suspensions here on the forums.

 

If you believe an action was taken on your account incorrectly, please feel free to create an appeal here for our Terms of Service team to review. 

 

It sounds like you may have contacted support or created an appeal once, but you're able to send in another to have a separate member of the ToS team review the situation unless they've mentioned no further appeals will be investigated.

 

Once you've created an appeal, the ToS team will reach back out via email so please keep an eye out for that to show up, thanks!

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9 months ago - EA_Mako - Direct link

Hey @aSaZein,

 

If you've created that many appeals and they have been declined, I'm afraid that would be final.

 

This is not something we're able to change here on the forums either, sorry. 

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9 months ago - EA_Mako - Direct link

Hey @aSaZein,

 

An appeal with the ToS team is the only method to have these actions reviewed. 

 

If our Terms of Service team has completed multiple reviews and declined to remove the penalty, there will not be a way to unban the account.

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9 months ago - EA_Mako - Direct link
Hi @aSaZein,

We wouldn't have any other options at this point, sorry. As mentioned above, only our Terms of Service team can review these and once they've declined to remove a penalty multiple times, that will be final.

Locking the thread here as there's nothing more we can do on the forums. Mako.png