over 1 year
ago -
EA_Mako
-
Direct link
Hey @7772bdf4931113eb,
Sorry to hear you've been having these issues when you're just trying to play.
A reason you'd still see the penalty even in the case of a disconnection rather than directly leaving the game is because that's still a situation that causes your team to be placed at a disadvantage, whether intended or not.
If this is something that's happening regularly, we'd want to instead go through some troubleshooting steps to try and keep this from happening in the future so it's not disruptive to the game for you or others. Running into constant game crashes on a weekly or more frequent basis is definitely not the typical behavior so we'd want to look into this as a technical issue if so.