about 1 month ago - EA_Lanna - Direct link

Hi @Saner1337,

 

If the rules were broken, then it's a matter of waiting for the timeout to expire. That might mean you'll miss the event.  

 

- EA_Lanna

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about 1 month ago - EA_Lanna - Direct link

Hi @Saner1337

 

Can you share what message is appearing on your screen? It might help clear things up here.

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

about 1 month ago - EA_Lanna - Direct link

Hi @Saner1337

 

Ah I see. Ok, it sounds like you think there's been a mix-up with the ban. While it's not something we can look into from Answers HQ, our Terms of Service team can check it out. You can appeal the ban using the steps here: 

Edit to add: I just registered you mentioned playing on friends' accounts. A wee heads up on that, account sharing isn't allowed and it's something you and your friend should keep in mind. There's this part in the EA Terms of Service that explains this so I've popped under the spoiler tag. Just click the tag to expand it. 

 

 

Spoiler

On sharing accounts:

"The EA Services are licensed to you, not sold. EA grants you a personal, limited, non-transferable (i.e., not for sharing), revocable and non-exclusive license to use the EA Services to which you have access for your non-commercial use, subject to your compliance with this Agreement."

 

It's also worth keeping in mind that: 

"You are responsible for the activity on your EA Account; it's yours, don't share it. Your EA Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement."

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds