[2020] invalid account

Hi there, @Jeancarlo201 

Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the one your PSN ID/Xbox gamertag is on. Something else you can do is change the password on your account at www.origin.com. Another reason this happens is if you've tried to log in too many times. That will lock you out for about 90 minutes.

Hi all,

If you're still running into these same errors even after resetting your password please reach out to the EA Help team so they can pull up your account and take a look. 

You can find more details on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Facebook or Twitter as well. 

/Kent