devtrackers.gg
Glad you received your coins. Some of the purchases might be delayed if there is a high volume of players hitting the store all at once or due to potential service issues.
If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account.
Click here to contact an EA Advisor
If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the transaction shows as completed.
Xbox Status
https://support.xbox.com/en-US/xbox-live-status
PlayStation Status
https://status.playstation.com/en-US/
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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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