[2022] APEX IS SENDING the Reset Your Password email message to the wrong email please

Hey @Stygimoloch12,

 

Sorry to hear you've been having some trouble with this!

 

If you no longer have access to the email address that's currently linked to the account, you'll need to reach out to an advisor to get that updated.

 

They'll need to verify some account information before any changes can be made so I'm afraid this is not something we're able to do on the forums directly. 

@Johnnyjackalot Hey there, I'm locking this thread to prevent necroposting. Please refer to EA_Mako's answers above so an advisor can sort you out and help you to regain your account

Thank you
Quelqu'un vous vient en aide? Vous pouvez lui donner un peu d'XP
Votre problème est résolu? N'hésitez pas à Accepter une solution sur votre sujet
*Je ne réponds pas aux messages privés*