about 4 years ago - EA_Kent - Direct link

Hi @arosa-gti


We should try out some troubleshooting to see if we can help stop the Invalid Token errors you've been seeing. A good place to start off would be with the basic connectivity steps from the EA Help website. 

 

If you're still getting the same error messages after that check out the PlayStation-specific steps as well. Let me know if it's still giving you that same error message afterward. Thanks!

 

 

/Kent

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about 4 years ago - EA_Kent - Direct link

Hi @NHirons


Were you able to try running through any of the troubleshooting steps that I linked earlier in this thread? If not, can you give them a shot and see if it helps with the error messages you've been seeing? 

 

Thanks!

 

/Kent

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about 4 years ago - EA_Kent - Direct link

Hi there, 


Thanks for the reports! I've seen some cases where setting a static IP address for your console can help with this error. Can you give that a try to see if it helps? You can find instructions on how to set a static IP for a PlayStation 4 over at the Port Forward website

 

Please let me know if you're still getting stuck with the invalid token error message after that. Thank you!

 

 

/Kent

 

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almost 4 years ago - EA_Kent - Direct link

Hey @Twitch_BoltHyper

 

Did you try running through the steps in this thread? Is it still giving you the same error message afterward? 

 

 

/Kent

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