over 3 years ago - EA_Illium - Direct link
@Neonlobs12 If its connected via Bluetooth can you try reconnecting it? Illium.png

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over 3 years ago - EA_Illium - Direct link
@3kkler Wanted to see if you are still getting this message? If so which platform are you trying to join on? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
over 3 years ago - EA_Illium - Direct link

Hey @3kkler 

 

If you run into further issues please make a new post on the forums for community assistance, or reach out to an Advisor with one of the options below. 

   

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
  • Twitter - Select the message icon to get assistance    
  • Facebook - You can select the 'send message' option on the accounts home page     
Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.