Account banned and I don’t know why new account please help

We do not have access to the specifics of your ban, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes. 

  

Here are the steps you need to follow to reach them using the web form:  

  

Get information about your EA Account lock, ban, or suspension  

 

Please note that if your claim has been denied by the Terms of Service team, we are unable to lift the ban on your account.

You can submit a new appeal if you have any information to share. The team will always ensure the sanction was correctly issued.

Sadly, I do not have any additional details that I could share about the reason for the ban.