over 3 years
ago -
EA_Kent
-
Direct link
Hi @99495106,
Have you tried switching to another datacenter to see if that makes a difference? Does this happen no matter which datacenter you're using?
/Kent
Hi @99495106,
Have you tried switching to another datacenter to see if that makes a difference? Does this happen no matter which datacenter you're using?
/Kent
Thank you for giving that a try!
Can we run through some connection troubleshooting to see if we can help with the packet loss you've been seeing? A good place to start would be with the basic connection troubleshooting steps from the EA Help website.
If you're still having any issues after that check out the platform-specific steps as well:
- PC
- Xbox
Let me know how if you're still having any trouble with packet loss after that. Thanks!