over 3 years ago - EA_Kent - Direct link

Hi @99495106

 

Have you tried switching to another datacenter to see if that makes a difference? Does this happen no matter which datacenter you're using? 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@99495106 

 

Thank you for giving that a try!

 

Can we run through some connection troubleshooting to see if we can help with the packet loss you've been seeing? A good place to start would be with the basic connection troubleshooting steps from the EA Help website. 

 

If you're still having any issues after that check out the platform-specific steps as well: 

 

- PC

- Xbox

- PlayStation

 

Let me know how if you're still having any trouble with packet loss after that. Thanks!

Kent.png





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