over 3 years ago - EA_Aljo - Direct link

Hi there, @SG-NoTalent.

 

Thanks for contacting us about this. I'll try to help figure out what's going on. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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over 3 years ago - EA_Aljo - Direct link

@SG-NoTalent 

 

Let me know what happens with the reinstall you're currently doing. Also, try restoring the licenses with the steps here

Aljo.png
over 3 years ago - EA_Aljo - Direct link

@SG-NoTalent 

 

Let's see if alternate DNS settings will help. Try following the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

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over 3 years ago - EA_Aljo - Direct link

@SG-NoTalent 

 

If that doesn't work, check your router for a firmware update. Also, check your NAT. It should be open or moderate.

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